Keep learning while you are at home - $0 a month for Superloop's 25/5 unlimited Online Learning Plan!

Keep learning while
you are at home

Superloop provides nbn™ connectivity for those in need.

$0 a month for Superloop's 25/5 unlimited Online Learning Plan!

Superloop has today launched the "online learning" plans that NBN announced this morning, that supports families with children learning remotely.

To be eligible for our Online Learning Plan, you must:

  • have a member of the household receiving the JobSeeker Payment or Family Tax Benefit Part A or Part B;
  • have a school-age child living at your address;
  • be at an address covered by the NBN network; and
  • Must not have had a service with Superloop, and have not had a nbn service with any other provider since March 1 2020.

To apply, simply complete the signup form entering the promo code "COVID19" on signup. The 25/5 unlimited service (typical evening speed 22/2Mbps) will remain at $0.00 a month until 16 January 2021. From 17 January 2021, the plan fee will return to $64.95 a month unless you cancel. You may cancel at any time, and no minimum term contracts apply. Offer applies to the first 5000 applicants. Terms & Conditions apply.

Superloop's great value nbn™ plans are straightforward, like our sign-up process. No confusing exclusions or bundles – just fast, reliable broadband, backed by our Australian support team.

A powerful network at your doorstep.

22.2 Mbps

Typical Evening Speed1


Great for general use with multiple devices and basic use of streaming services

22.2 Mbps

Typical Evening Speed1


Sign Up

1 The advertised speeds are the maximum theoretical speeds for the chosen plan. Actual speeds may be lower due to many factors including your network configuration, the location and type of content, the number of users simultaneously accessing the network and the performance of third party interconnection infrastructure that Superloop does not monitor or maintain. The maximum theoretical speeds should not be relied upon in making a purchasing decision. Real world usage is unlikely to consistently achieve such speeds, due to the factors described above. Learn more about speeds and performance.

General Information

When using the internet, we want to make sure you're getting the best possible connection. Superloop has engineered dedicated backhaul to all 121 nbn™ POI's, ensuring full control over the end user experience. This attention to detail is lost when you connect to smaller providers as they need to outsource this network. With Superloop, our network is directly linked, so if anything goes wrong, we can pinpoint the problem instantly.
To use broadband you'll need a nbn™ compatible modem, which is the device that connects you to the Internet. If you're coming from an existing provider your current modem may be compatible, or Superloop can supply a pre-configured modem.
  • Power dependency of nbn™ services
  • Services offered over the NBN network will not operate unless:
    • NBN's network termination device and any customer equipment that relies on mains power (for example, gateways, modems, routers and VOIP Adaptor) have a backup power source such as battery backup.
    • Without a battery backup power source, you will be unable to make and receive voice calls, including to emergency services.
    • Superloop's service does not include a battery backup power supply for either NBN's network or any customer equipment used and the service will not operate in a power outage.

nbn connection speed tiers

nbn50 - Typical evening speed 44.4 Mbps

nbn100 - Typical evening speed 90.0 Mbps

nbn™ Fibre to the Premises

nbn™ Fibre to the Premises (FTTP) is the scenario where we're able to run a fibre optic line all the way to your premises

nbn™ Fibre to the Building

nbn™ Fibre to the Building (FTTB) is generally used when we're connecting an apartment block or similar type of building to the nbn™ broadband access network.

nbn™ Fibre to the Curb

nbn™ Fibre to the Curb (FTTC) is where fibre is extended close to your premises. Here it is connected to the existing copper network inside a small Distribution Point Unit, creating the final nbn™ connection.

nbn™ Fibre to the Node

nbn™ Fibre to the Node (FTTN) is where we run nbn™ Fibre to a newly built cabinet and then connect with the existing copper network.

nbn™ Hybrid Fibre Coaxial

nbn™ Hybrid Fibre Coaxial (HFC) is used in circumstances where the existing ‘pay TV' or cable network can be used to reach your premises.

This information has come direct from intended to give you the most up to date options and information about the nbn™

If the nbn™ co has installed all of the required equipment to successfully connect your premises to the nbn™ network, your new Superloop service can be activated within 2 days of your application being processed. In the event your premises does not have the equipment required, nbn™ co will arrange for a technician to install this for you. Typically this can be installed within 15 Business days. Once the nbn™ equipment has been installed, we are able to activate your new service within 1 business day.